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Customer Service Representative

Customer Service Representative in Aiken, SC

We are seeking good people who LOVE serving people. At Aiken Pest Control, we have a casual, but hard-working environment where we are focused on taking care of our customers, taking care of each other, and growing our business. We are a small business (75 team members and growing) but fast-paced.

We are looking for individuals who are flexible, dependable, willing to learn the industry, and willing to pitch in whenever and wherever needed. At Aiken Pest Control, the "team" can't be stressed enough—we get a lot done and have fun doing it. If you are a high-energy individual who possesses a positive attitude and are looking to grow your career with a great company who rewards success, this Customer Service team position is the ideal opportunity for you!

As a Customer Service Representative (CSR), we will teach you how to:

  • Answer customer questions over the phone
  • Schedule Appointments
  • Explain/Sell services to new customers
  • Logistics - Route/Optimize daily work for Service Team
  • Prepare real estate inspection reports
  • Prepare and post the deposit
  • Authorize bank drafts and credit card drafts
  • Post work, invoicing and generate monthly statements
  • Accounts receivable

Hours

Monday-Friday, 7:45 am - 5:00 pm (with 1 afternoon off each week)

Benefits

  • Full time, year-round employment
  • Paid training
  • Competitive base salary with bonus plans
  • Medical Insurance
  • Dental plan
  • Life Insurance
  • 401(k) Savings Plan
  • Paid time off including holidays and vacation days
  • Recognition programs and many advancement opportunities
  • At Aiken Pest Control, equal talent will always get equal opportunity. EOE/Drug-free Work Place/ Background Checks Required.

Requirements

  • Impeccable customer service skills, effective listening skills, and possess above-average problem solving skills
  • Ability to learn concepts and pest control industry-related technical information
  • Ability to learn and utilize computer technology
  • Background check and drug testing required
  • Employment reference checks required
  • Must have a minimum of 5 years of work experience
  • No pest control experience is required. At Aiken Pest Control, we are committed to training and educational programs to provide our professional team with a strong foundation to drive their individual success. 

TO APPLY, SIMPLY GET STARTED BY FILLING OUT THE FORM HERE:

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WHY CHOOSE AIKEN PEST CONTROL?

Aiken Pest Control is a proud member of the following affiliations:

  • NPMA
  • QualityPro
  • Associate Certified Entomologist (ACE)
  • Schools Certified Pest Management
  • Food Safety Certified Pest Managment
  • BBB A+

    Hear from our happy customers

      “I have used Aiken Pest Control for quite a number of years.”
      “They are always very helpful and pleasant from the field technicians to the people answering the phone.”
      - Audrey A.
      “Thank you so much, Cecil and the Aiken Pest Control Crew!”
      “Mr. Cecil was very thorough in his inspection of my home, and even identified a couple of potential problems that I would never have known about.”
      - Stephanie F.
      “He has done a fantastic job in keeping our home pest free.”
      “He is a very kind young man. And always continue to deliver your great service to us.”
      - Ruby S.
      “He was absolutely the best - VERY sweet and VERY professional.”
      “This was the first time I met him as we have been a long time customer of Aiken Pest Control. I hope he will be our normal scheduled tech that comes out!”
      - Samantha G.
      “I love Aiken Pest Control! My family has used them for YEARS.”
      “He was extremely knowledgeable and took care with the safety of my dog and my horses pony. He was polite and definitely went the extra mile for my family!!”
      - Christina W.